More States Using Twitter To Communicate Travel Conditions

A growing number of state transportation departments (DOTs) are communicating news and information to travelers using Twitter, Facebook and other social media.

The American Association of State Highway and Transportation Officials' (AASHTO) survey of 32 state DOTs found 26 states or (82%) are now using Twitter to communicate with travelers when major traffic incidents or severe weather such as snow storms, hurricanes and tornadoes force roads to be closed or detours.

Almost half of the states surveyed (14) have an active Facebook page and 23 states use video on their website. Eighteen states also have an active YouTube channel.

"Using social media tools allows us to carry messages to constituents through the forums they already use rather than expecting them to seek us out," said Washington State Transportation Secretary Paula Hammond.

"We have improved our agency's credibility with the public, improved communication efficiency and saved taxpayers money."

Washington was one of the first state DOTs to use Twitter and now has 8,000 followers on its main WSDOT Twitter account and 3,000 followers on its Seattle area traffic account.  Washington, along with Mississippi, Tennessee, Texas, and California are among several states using multiple Twitter accounts to give travelers the ability to personalize their information based on specific highway routes or their geographic location.

Overall, state DOTs are finding that social media is more efficient in reaching the public with time-sensitive traffic and travel information, according to the survey. Among the various social media tools, respondents found Twitter (65%), RSS feeds (56%), podcasts (18%) and Facebook (13%) to be the most effective ways to reach their audiences.


 

Google Gets a New Real-Time Infrastructure for Display Ads

Google just announced that it is acquiring Teracent, a provider of "intelligent dynamic display advertising." The company considers itself a pioneer in dynamic ad serving and optimization solutions. Google appears to agree.

Teracent provides machine-learning algorithms, which can create customized display ads based on thousands of different creative elements. The infrastructure Teracent brings to the table allows for real-time assembly of dynamic ads. It's designed to determine the optimal selection of each ad element and return it based on the objectives of the campaign.

"As you know, we've been busy releasing new features and products to help improve display advertising on the web for everyone," Google says. "We believe that Teracent's technology fits neatly into these efforts."

Google says the one on the right was created with Teracent's technology.

"Teracent's technology can pick and choose from literally thousands of creative elements of a display ad in real-time — tweaking images, products, messages or colors," the company adds. "These elements can be optimized depending on factors like geographic location, language, the content of the website, the time of day or the past performance of different ads."

"The infrastructure, opportunities and technical depth that Google will provide for Teracent customers means a future of product innovation for Teracent's dynamic ad optimization platform," Teracent says in their own announcement.

Google says the technology can help advertisers get better results from their display ad campaigns, while enabling publishers to make more money from their ad space.

Teracent's technology will be available to all Google advertisers running display ads, including DoubleClick clients. The deal is expected to close this quarter, subject to various, but unnamed closing conditions.

Integration details will be announced after the deal is officially closed. Financial terms were not disclosed.

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Google’s Matt Cutts on .com Relevancy in UK

Some UK Google users have noticed that search results pages are showing more results from .com sites these days, than in the past. They are used to .co.uk sites getting better rank, and assuming that they are more relevant to their geographic location.

Certainly in some cases the .co.uk site would be more relevant to a UK searcher, but that is not always the case. Google's Matt Cutts has posted a video in which he answers a question on this subject from a user. The question was:

Why are the UK SERPS still really poor with irrelevant non UK sites (US/Aus/NZ) ranking very high on Google.co.uk since early June?

Cutts says it is true that searchers in the UK will see more .com results, and that is simply a product of Google getting better at determining geographic relevancy.

As Google gets better, they're more willing to show .com results if they're relevant to the country. "If the best result for a British searcher is something that ends in .com, we still want to show that to that British searcher," says Cutts.

According to Cutts, this is a change that Google will not likely reverse, although he does encourage users to let them know if they see such results that aren't relevant, because they would want to improve this.

The bottom line is that Google is just learning more these days about what sites are associated with what countries, and they're better at detecting it. The goal is to supply relevant results.

As a bonus, Cutts posted to his blog that he's already received some criticism about his answer in the above video and responded:

There’s a couple effects going on:

- first, we’ve been making changes that make it much more likely to see .coms in the UK. I’d say that’s 80-90% of the changes that people are seeing. Most of the generic TLDs (.com, .net, etc.) that are showing up now are .com sites like tescofinance.com and churchill.com that are relevant to the UK even though they don’t end in a .co.uk.

- I’ve been following some of the examples people have pointed out. I remember kiva.org in particular was mentioned and that probably is off-topic for the UK. I dug into that one, and it was an unrelated ranking experiment that was going on that we changed.