A Markup That Could Have Big Implications for SEO

RDFa, which stands for Resource Description Framework in attributes, is a W3C recommendation, which adds a set of attribute level extensions to XHTML for embedding rich metadata within web documents. While not everyone believes that W3C standards are incredibly necessary to operate a successful site, some see a great deal of potential for search engine optimization in RDFa.

In fact, this is the topic of a current WebProWorld thread, which was started by Dave Lauretti of MoreStar, who asks, "Are you working the RDFa Framework into your SEO campaigns?" He writes, "Now under certain conditions and with certain search strings on both Google and Yahoo we can find instances where the RDFa framework integrated within a website can enhance their listing in the search results."

Lauretti refers to an article from last summer at A List Apart, by Mark Birbeck who said that Google was beginning to process RDFa and Microformats as it indexes sites, using the parsed data to enhance the display of search results with "rich snippets". This results in the Google results you see like this:

"It's a simple change to the display of search results, yet our experiments have shown that users find the new data valuable -- if they see useful and relevant information from the page, they are more likely to click through," Google said upon the launch of rich snippets.

Google says it is experimenting with markup for business and location data, but that it doesn't currently display this information, unless the business or organization is part of a review (hence the results in the above example). But when review information is marked up in the body of a web page, Google can identify it and may make it available in search results. When review information is shown in search results, this can of course entice users to click through to the page (one of the many reasons to treat customers right and monitor your reputation).

Currently Google uses RDFa for reviews, but this search also displays the date of the review, the star rating, the author and the price range of an iPod, as Lauretti points out.

Best Buy's lead web development engineer reported that by adding RDFa the company saw improved ranking for respective pages. They saw a 30% increase in traffic, and Yahoo evidently observed a 15% increase in click-through rates.(via Steven Pemberton)

Implications for SEO

I'm not going to get into the technical side of RDFa here (see resources listed later in the article), but I would like to get into some of the implications that Google's use of RDFa could have on SEO practices. For one, rich snippets can show specific information related to products that are searched for. For example, a result for a movie search could bring up information like:

- Run time
- Release Date
- Rating
- Theaters that are showing it

"The implementation of RDFa not only gives more information about products or services but also increases the visibility of these in the latest generations of search engines, recommender systems and other applications," Lauretti tells WebProNews. "If accuracy is an issue when it comes to search and search results then pages with RDFa will get better rankings as there would be little to question regarding the page theme." (Source) He provides the following chart containing examples of the types of data that could potentially be displayed with RDFa:

"It is obvious that search marketers and SEOs will be utilizing this ability for themselves and their clients," says Lauretti. Take contact information specifically. "Using RDFa in your contact information clarifies to the search engine that the text within your contact block of code is indeed contact information." He says in this same light, "people information" can be displayed in the search results (usually social networking info). You could potentially show manufacturer information or author information.

RDFa actually has implications beyond just Google's regular web search. With respect to Google's Image search, the owner of images can also use RDFa to provide license information about the images they own. Google currently allows image searchers to have images displayed based on license type, and using RDFa with your images lets the search bots know under which licenses you are making your images available (Via Mark Birbeck). There is also RDFa support for video.

Following are some resources where you can learn more about RDFa and how to implement it:

Google Introduces Rich Snippets
Introduction to RDFa
RDFa Primer
About RDFa (Google Webmaster Central)
RDFa to Provide Image License Info
RDFa Microformat Tagging For Your Website
For Businesses and Organizations
About Review Data (Google Webmaster Central)

Google's Matt Cutts has said in the past that Google has been kind of "white listing" sites to get rich snippets, as Google feels they are appropriate, but as they grow more confident that such snippets don't hurt the user experience, then Google will likely roll the ability out more and more broadly. This is one thing to keep an eye on as the year progresses, and is why those in the WebProWorld thread believe RDFa will become a bigger topic of discussion in 2010.

WebProNews would like to thank Dave Lauretti, who contributed some findings to this piece.

Update: As I pieced together this article, Google coincidentally announced support for rich snippets for Events.

Have You Read This?

> Get Your Breadcrumbs in Google for More Links in Results

> Google Makes it Easier to Tell Where Results Originate From

> Get More Links in Your Actual Google Results

10 Reasons Social Media isn’t Replacing Email

Update: VerticalResponse CEO Janine Popick has written a separate piece adding 10 more reasons.

Original Article: The Wall Street Journal just ran a piece about the evolution of communication technology, chronicling the rise and alleged fall of email to social media. "Email no longer rules," the title reads.

Do you agree that email no longer rules? Talk to ArisYulianta and Friends... why or why not.

"We all still use email, of course," says Jessica E. Vascellaro, the author of the piece. "But email was better suited to the way we used to use the Internet—logging off and on, checking our messages in bursts. Now, we are always connected, whether we are sitting at a desk or on a mobile phone. The always-on connection, in turn, has created a host of new ways to communicate that are much faster than email, and more fun."

Correct me if I'm wrong, but don't all social networks also require logging on to use? Sure, you can set them up to remember your info so you don't have to log-in every time, but the same could be said for most email services. That's beside the point though.

It's fun to look at how communication has evolved, and it's easy to declare the old medium dead (although to be fair, Vascellaro didn't exactly go that far). It's just not the case.

WebProNews recently ran an article about how social media will not replace search, despite plenty of mutterings to the contrary. I will go ahead and declare the same thing about email. Social media will not replace email. Just as it did with search, it may replace it in some (even many) instances, but there is room for both forms of communication. In fact, they do a pretty good job of complimenting each other (for better or for worse).

Reasons Email Isn't Going Away Anytime Soon

1. People still send hand-written letters via snail mail, even though they could instead make a phone call, send an email, text message, or status update.

2. Nearly all sites on the web that require registration require an email address. Some are starting to integrate social media into this process (through things like Facebook Connect), but that is still a very small fraction, and they typically still allow for email information as well.

3. Email notifies you of updates from all social networks you are a part of (provided your settings are set up that way).

4. We haven't seen any evidence yet that Google Wave really is the next big thing and will catch on on a large scale.

5. Email is universal, and social networks are not. Nearly everybody on the web (while there are no doubt some exceptions) has an email address. Many places of employment give employees email addresses when they begin working there. Meanwhile, a great deal of them are banning workers from even accessing social networks.

6. There are plenty of people who have no interest in joining social networks. Frequent news stories about security, privacy, and reputation issues do not help convince them.

7. Email is still improving. It hasn't screeched to a halt with the rise of social media. There is still innovation going on, and integration with social media. Look at how Google is constantly adding new features to Gmail. Look at the new Yahoo Mail.

8. Even social networks themselves recognize the importance of email. Never mind that they update users about community-driven happenings via email. MySpace (still one of the biggest social networks) even launched its own email service recently.

9. More social media use means more email use. Look at these recent findings from Nielsen. The people consuming the largest amount of social media are also the people consuming the largest amount of email.

10. As far as marketing is concerned, email is doing pretty well, as many companies continue to struggle to find the right social media strategy to suit their needs.

Email Marketing

Let's expand on that last one a bit. There have been a significant number of studies released in recent memory, indicating that email marketing is doing quite well. Epsilon shared some findings about how email marketing is driving offline purchases. The same firm also found that email open rates increased for the fourth quarter in a row (up 18% YoY according to the most recent study). Forrester Consulting and ExactTarget found that email marketing is the most popular channel for consumers. Earlier this year, Forrester Research reported that email marketing in the U.S. alone was expected to reach $2 billion by 2014.

Is the email landscape changing? Yes, without a doubt. Social media has become a very large part of the online lives for many Internet users. Earlier this year, social sites were even said to have surpassed email in usage. That said, Facebook has come significantly close to matching Google in terms of unique visitors, but that doesn't make Google any less important does it? The two can co-exist, and so can email and social media. They are co-existing.

Email marketers are facing new challenges with an increasingly social and mobile web. For tips on embracing this, check out our coverage of a related session from the recent Shop.org summit.

Have You Read This?

> People 18-24 Would Rather Give Up Social Networks Than Email

> Social Networks Blamed For $2.25B In Lost Productivity

> Some Brands Have Good Ideas For Social Media. Do You?

> Making Money With Social Media Marketing

> Report: Online Video the Top Priority in Marketing

Do you think social networks will replace email? Share your thoughts here.

Is Twitter Ready For Mainstream Real-Time Search?

If you are a Twitter user, you have probably experienced errors trying to use the service a time or two. In fact, Twitter being "over capacity" is so common on Twitter that the "Fail Whale", which is displayed in such instances has something of a cult following. People even wear T-shirts sporting the image.

Despite said following, you have to wonder how long this is going to go on. Hasn't Twitter had ample time to correct the issue of frequent "fails" by now? Twitter has grown rapidly over the last couple years in terms of users, and has etched its place into pop culture. Still, errors continue to plague the service and its users.

To be fair, the problem doesn't usually last long. Often, you can try to access it a minute after an error and carry on just fine...until the next time. The problem is that there's always a next time, and that next time doesn't seem to usually be too far off.

Yet users don't seem to really mind this frequent issue. Surely it has annoyed many to no end, but the issue is not something that often makes mainstream headlines - not like when something like Gmail goes down, which is a much more rare occurrence. Perhaps it is the transparency of the issue that Twitter employs. It updates the Twitter Status Blog daily most of the time to alert users of known issues, but nothing they ever do seems to truly correct the problem of frequent disruption.

2010 promises to be a huge year for Twitter. They're opening up the firehose to developers, which means Twitter applications will be able to do a lot more things, and a lot more apps will likely be built as a result. Combine that with the fact that Google is now showing real-time results from Twitter in its own search results for many queries. It's hard to imagine that Twitter won't grow significantly more in usage next year as it is thrust even more in people's faces.

Is Twitter really prepared to handle the kind of growth that could be in store for it? Is this frequent disruption going to continue or will the problem get better? Some companies may be worried about their own reputation with Google showing real-time Twitter results on SERPs. If Twitter continues to be frequently "over capacity", how will that bode for Twitter's own reputation with the public (many of who are already skeptical of the service's potential)?
 

Have You Read This?

> What Google's Real-Time Search Means to SEO, PPC & Reputation Management

> Twitter Launches Support For Italian

> Yahoo Rolling Out Something Kind of Like Real-Time Search

New AOL (or is it Aol.?) Logo Revealed

AOL has shown off a new logo, which it considers a significant part of its new "brand identity." That is of course to go with its newfound independence from Time Warner. The logo is simple. Aol. That's it - capital A, lower-case o, lower case l, and a period.

"Our new identity is uniquely dynamic. Our business is focused on creating world-class experiences for consumers and AOL is centered on creative and talented people - employees, partners, and advertisers. We have a clear strategy that we are passionate about and we plan on standing behind the AOL brand as we take the company into the next decade," said Tim Armstrong, Chairman and CEO of AOL.

Curiously, in the press release, AOL still uses the all caps method of spelling its name. That doesn't seem like the best way to kick off this new brand identity. To be fair, the company says that identity will be fully unveiled on December 10th, so I guess such trivialities will have to wait until then. That's when AOL's commons tock begins trading on the New York Stock Exchange.

Here are a few instances of the new logo, placed on various images:

"Historically brand identity has been monolithic and CONTROLLING, little more than stamping a company name on a product.  AOL is a 21st century media company, with an ambitious vision for the future and new focus on creativity and expression, this required the new brand identity to be open and generous, to invite conversation and collaboration, and to feel credible, but also aspirational. We’re delighted to have worked so closely with the AOL leadership team to create something bold and exciting that sets AOL apart," said Karl Heiselman, CEO of Wolff Olins.

Wolff Olins is the consultancy firm that AOL partnered with to develop the new brand identity. According to AOL, some of the "world's best creative artists" created the art and animations for the new brand look.

What do you think of the new AOL logo? Share your thoughts here.


Have You Read This?

 

> AOL and Time Warner Officially Splitting Up

> AOL Names Post-Time Warner Board of Directors

> AOL Taps Arthur Minson As CFO

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