How Badly Do People Want Personalized Search?

Let me start off by saying that I have no problem with my search results being personalized, because I understand that search engines want to deliver the best user experience so that users will keep using them. If I get results that are personalized well, that means I don't have to look too far for what I'm trying to find. However, not all users are so thrilled with the evolution of search results pages, particularly with the personalization aspect.

This week, Google announced the launch of a new feature that lets users star their search results for ones they like. This would lead to the starred results appearing at the top of the SERP in future searches, when appropriate. The feature is still rolling out, so if you don't see it yet, you should see it soon.

After reporting on this change, we received comments from readers like:

"I really am getting hacked off with this bloody personalised search thing... the serps are full of bloody crap for 50% of searches and ultimately less relevent than before."

"I think that if they take into consideration the stars for serps everything will be a mess..."

"I'm getting tired of Google forcing things on me. Over and over and over after I have said I do not want to be recognized for my geographical locations, it keeps asking me."

I'm guessing comments like these aren't limited to this particular instance. I doubt that they represent the majority of opinions about Google's SERP changes, but it does raise an interesting question: Is Google trying too hard to improve? To answer this with a yes, would indicate that Google's results are already perfect (or were at least), and while Google has had a pretty good reputation for delivering quality results (and the market share to back it up), I don't know if anyone would go so far as to call them perfect, including Google itself.

There is always room for improvement. Things can always get better. Some ideas work, and others don't. Sometimes you don't know until you try, and if certain concepts don't go over well with the majority, sometimes they are scrapped. In fact, the very release of this starring feature also represents the end of a less successful feature in Google's SearchWiki.

As for personalized search itself, I wouldn't count on it going away anytime soon. I wouldn't count on Google (or the other search engines for that matter) spending less time trying to improve in this area. Why would you want them to? If your results are tailored to you specifically, does that not increase their chances of being more relevant to you?

If privacy is a concern, remember, you can always look at the Google Dashboard and look at everything Google has stored about you from each of the company's products that you may use.

Do you like personalized search? Should search engines continue to innovate in this area? Share your thoughts here.

Site Speed Tips for When Google Uses That as a Ranking Factor

Last year, Google's Matt Cutts dropped the bomb (to put it in the exaggerated tone that many took the news in), that Google was considering taking site speed into consideration as one of many potential ranking factors for search results.

Is your site's performance up to snuff? Comment here.

This of course freaked a lot of people out, but as Matt and Google as a whole has maintained, this would not trump relevance. It would be taken more into consideration when there are two sites of relatively equal relevance, but one site loads faster and delivers a better user experience. Matt reiterated this point in an interview we did with him this week at SMX.

WebProNews also chatted with Maile Ohye, Senior Developer Programs Engineer for Google at SMX, about website performance (speed), how that pertains to search rankings and the user experience, and some tips for making sure your site is up to speed, so to speak.

Stream videos at Ustream

As far as site speed as a ranking factor, Ohye pretty much makes the same point as Cutts, and it's probably not going to be something where all of a sudden all of the faster sites are ranking better and the slower ones are doing worse. But it does enhance the user experience, and she refers to a study that found that an optimized site actually increased conversions by 16%. So if you're not optimizing your site's performance for Google, maybe that's a good enough reason on its own.

Watch the video to get some specific advice regarding some simple adjustments you can make to your site that can make a big difference.

If you're one of those freaking out about getting your site performance optimized, you may feel better after hearing what she has to say, and realize that it might not be as big a deal as you thought.

By the way, Cutts also mentioned that the speed thing is completly independent of Caffeine.

Do you think site performance is a manageable attribute of your search engine marketing strategy? Discuss here.

Google Testing a Revamp of the Search Results Page

Update 2: One of my co-workers is seeing the new SERPs:

Update: Danny Sullivan reports that "slight variations" of this design are "live in the wild," and "still being shown to a randomly selected group of people," and that Google doesn't have an expected launch date for a complete roll-out.

Original Article (11/19): Google is testing a new user interface for its search options feature. If you are unfamiliar with the search options feature, it is the link on your search results page that says "show options" and brings up a menu on the left-hand side of the screen providing a number of ways to filter your results.

According to Danny Sullivan at Search Engine Land, a "small number" of Google users will see the new interface starting today. The aim of the new interface is to provide users with a cleaner display. Sullivan says that if the testing goes well, Google may roll it out after the New Year. He quotes Google's Marissa Mayer as saying, "We're basically looking at a new look and feel for Google. It's an overall cleaning up of the search engine results page."

Do you think Google's results pages need a new look and feel? Talk to ArisYulianta and Friends... what you think.

Images of this new look and feel look strangely familiar - similar to that of a certain "decision engine." Take a look:

Of course, the Google's search options and Bing have been compared in the past (and other search engines utilize a similar design too for that matter), in terms of the general layout. Their functionalities differ on various levels. It's important to note that this will just be how the search results pages will look, without having to click the search options link to get to it. There has been discussion in the past about how much users actually use Google's search options, simply because the feature is easy to overlook. Such a change would put the options right in your face.
 
Besides being visually different, the options themselves are different in some areas. For example, a "see also" section has been added, which suggests related queries. There is also a section called "show search tools," which now contains things like the Wonder Wheel, Timeline View, and "more shopping sites."

Google may start messing around with the top navigation on search results pages next year, but the company has acknowledged that it works well right now. It will be interesting to see the change in use of this top navigation if the left-hand options go mainstream.

What do you think of this re-working of Google's search results pages? Do you want to see it go mainstream, or do you like it better how it is right now? Share your thoughts.

Have You Read This?

> Google Launches Search Options

> Google Presents New Image Search Options

> Google's Search Options Increase

Google Uses Hours of Search History to Serve Ads

Google has made some adjustments to how it uses referral URLs for contextual matching of AdSense ads. Google has started expanding the use of query words in referral URLs to a few hours.

Basically what this means is that Google is using user's search history to determine what ads to show on sites using AdSense. If a user arrives at one AdSense site via a search results page, and then goes to another AdSense site within a few hours, they might see ads based on the referral data from the first one.

"The technical way that we're doing this is by associating the relevant query words in the referral URL with the existing advertising cookie on the user's browser," says AdSense Associate Product Manager Rebecca Illowsky. "After a short period of time (a few hours) the query words are no longer used for the purposes of matching ads. Of course, users can continue to opt out of our advertising cookie at any time here."

"This allows us to deliver more relevant ads on a wider range of AdSense partner sites that a user may browse over the course of a few hours," she adds. "Using signals from the referral URL is just one part of our teams' continuing efforts to deliver even better contextually matched ads on your website."

Some people claim to have already seen a rise in clickthrough rate since Google made these changes. Commenting on Google's explanation, one reader says, "I saw a rise in CTR and was wondering [if] something was cooking so I guess this was it."

Have you seen a rise in AdSense CTR recently? Talk to ArisYulianta and Friends....

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